Business details
- Legal business name
- Akara Fintech Solutions
- Registration number
- BN 9656395
- Entity type
- Business Name
- Business type
- Sole Proprietor
- Country of registration
- Nigeria
- Date of registration
- July 4, 2026
- Business status
- Active
- Principal place of business
- No. 19, Afam Emma Chukwura Lane, Bonsaac, Asaba, Delta State, Nigeria
- Public support email
- support@tryakara.com
- Temporary email
- tryakara@gmail.com
- Website
- https://tryakara.com
- Governing law
- Nigeria, with applicable local laws in supported user countries where required
- Regulator
- [Regulator if applicable]
Support Channels
Users may contact Akara through the official WhatsApp Business number, support@tryakara.com, and channels listed on https://tryakara.com. If domain email is not active, use tryakara@gmail.com temporarily.
Complaints Email
Complaints may be sent to complaints@tryakara.com.
Support Hours
Support is available Monday to Saturday, 9:00 AM to 6:00 PM WAT/CAT.
Response Time
Akara aims to respond within 24 to 72 hours. Complex reviews may take longer.
What Support Can Help With
Support may help with account access, verification, payout details, listings, trade status, receipt upload, disputes, complaints, safety concerns, and platform guidance.
What to Include
Include registered WhatsApp number, trade reference code, currency pair, amount, receipt or screenshot if relevant, and a clear issue.
Complaints and Escalation
Akara may review complaints, request more information, check KYC, receipts, payout details, trade history, chats, and escalate to an admin or compliance reviewer.
No-custody notice
Akara does not hold, receive, escrow, custody, remit, convert, or move user funds. Users send money directly to each other through their own bank or mobile money accounts. Always confirm payout details before sending money.
This page is a draft and should be reviewed by a qualified legal professional before launch.